Securing business buy-in remains one of the most important barriers to successful data, AI and knowledge management initiatives. Technical teams often understand the capability, but struggle to express its value in terms that resonate with finance, operations and executive stakeholders. This session provides a practical framework for translating technical investments into business outcomes that can be understood, funded and sustained.
The session will examine how to connect platform capabilities to measurable value, including efficiency gains, improved decision-making, reduced risk, better customer or citizen outcomes and stronger operational resilience. Attendees will learn how to frame ROI in financial and operational terms, link initiatives to key performance and risk indicators, and anticipate the questions stakeholders are likely to raise before approval.
Drawing on field-tested examples, the session will also explore how to build consensus across functions, manage competing priorities and keep business sponsors engaged after initial approval. Participants will leave with a practical approach for turning technology proposals into business-backed programs with clear ownership, measurable impact and long-term adoption.
